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Discover the secrets of exceptional Customer Experience (CX) in our exclusive expert talk! Join senior consultant & CX expert Katie Baeck as she sits down with guest Stefaan Vuylsteke, expert in behavioural design.

Why watch our Expert Talk?  

  • Uncover the connection between Behavioural Design and Customer Experience
  • Find practical tips and examples to bring the customer's voice inside your organization
  • Discover innovative ways to measure CX success, beyond the usual NPS, CES and CSAT
  • Learn the crucial role leadership plays in fostering a customer-centric culture

Unlock the knowledge to start your own CX journey effortlessly. Fill out the form now to get instant access to the full video!

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